|Your Options:||PICK UP AT STORE||CURBSIDE PICKUP||SHIP TO HOME|
|What is it?||Order online and pick up from the store.||Order online and arrive to selected
store and we will bring your order
out to your vehicle.
|Order online and have products
delivered to you.Heavy/Oversized
items will only be avialable for delivery
within 100km of the selected Canadian Tire store.
|Why do it?||Pay in advance and skip the check
|Pay in advance, park in a designated
spot, and have your order loaded into
|Thousands of products delivered to
your home, where you want them.
|How much is it?||Pick Up is free at the majority of stores. Some stores may require a minimum order value (before taxes). Orders that do not meet this value will be subject to a small fee.||Pick Up is free at the majority of stores. Some stores may require a minimum order value (before taxes). Orders that do not meet this value will be subject to a small fee.||Rates starting at $6.99|
|How long does it take?||Typically within 24 hours. Please wait for your Ready for Pick Up email before proceeding to the store.||Typically within 24 hours. Please wait for your Ready for Pick Up email before proceeding to the store.||Parcels typically ship in 1-2 business
days. For large items, you'll be
contacted to book a delivery
|Where do need to go
to pick up my order?
|Once your order is ready, you will receive a Ready for Pick Up email. When you arrive at your selected store, go to the pickup location listed to pick up your order.||Once your order is ready, you will receive a Ready for Pick Up email. Upon arrival at your selected store, park in one of the dedicated Curbside Pick Up spots and refer to the signage for directions on how to pick up your order.|
You may also wish to change your password from time to time. To do so, sign in to your account and then select "Personal Information" in the navigation. Then, locate "Change Password", click edit and follow the instructions.
By providing the recipient’s name, email address and shipping details (if Ship to Home) during the checkout process, they will be informed when the order is ready for pick up or has shipped. If you have not provided the recipient's email address, it will be your responsibility to contact them when the order is ready and provide them with the Ready for Pick Up or Shipped email. If you are providing the recipient’s email address and shipping information, please make sure you have their permission to provide it to us.
Upon arrival, go to the designated Curbside Pick Up area and follow the directions on the signage. Please remember to bring your Ready for Pick Up email, which contains your personalized 4-digit pickup code. Note that not all stores have Curbside Pick Up as an option at checkout. You are still free to use the service upon arrival at the store. Just select Pick Up at Store at checkout instead and follow the above instructions once you get to the store.
Please also ensure that your vehicle has adequate space to fit your order so that store staff can easily place the order.
You can view the estimated shipping charges on the item's product detail by entering your postal code. The estimator will calculate an estimated shipping and handling fee for the item currently displayed.
Final shipping fees will be determined based on the total contents of your cart and are displayed during the checkout process.
Items cannot be delivered to all P.O.Boxes at this time. Please enter your postal code into the Estimated Shipping Fee section of the website to confirm if your address is eligible for STH.
At this time we do not ship outside of Canada.
Once your order is placed, your order confirmation email will provide you with further instructions regarding your delivery.
For larger bulk items, you will be contacted by our delivery carrier to book a delivery time that fits your needs.
In-Home Delivery: The product will be delivered to a room of the customer’s choice inside the delivery location.
In-Home Delivery and Unpack: The product will be delivered to a room of the customer’s choice inside the delivery location. Packaging will be removed by the delivery service provider and taken off the premises. Assembly/installation of the product is not included unless that service was available and purchased during the checkout process. For all bulk item delivery service, a signature is required.
2) Select Cancel Order to cancel the entire order or Remove to delete an individual item from your order.
If you do not have an account, you are still able to cancel items within your order by following these steps:
1) Enter the email address used to place the order and your order number here.
2) Click on Check order status.
3) Select Cancel to cancel individual items from your order or the entire order.
If you still require assistance, please contact Customer Support at 1-866-746-7287 to cancel the order.
If your order has already been shipped, we are unfortunately not able to cancel your order.
If you cancel any items for which we have not issued a Ready for Pick Up email, the pre-authorization held on your card will be removed. After a Ready for Pick Up email has been issued, charges to your credit card will be reversed within 24-48 hours
For all orders, you will be provided with an e-reciept via email once your order is completed.
Please keep a copy of your receipt as you will need it to return or exchange your item(s).